WPBakery Visual Composer update - by imretoth

This topic has 57 replies, 21 voices, and was last updated 8 years, 9 months ago ago by Robert Hall

  • Avatar: divachanel
    divachanel
    Participant
    January 19, 2015 at 14:36

    Please send me the most recent plugin. My email is in private content. Thanks!

    Please, contact administrator
    for this information.
    Avatar: t4c
    t4c
    Participant
    January 19, 2015 at 15:46

    Hello,

    it seems i did a missconfiguration. I updated the Visual Composer (to 4.4) and bought a licence. Now I did an Update to Version 4.4 of the Visual Composer and if I load the homepage again i get those nasty errors:

    [Sun Jan 18 12:45:58 2015] [warn] [client 213.168.108.109] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
    [Sun Jan 18 12:45:58 2015] [error] [client 213.168.108.109] Premature end of script headers: index.php

    Please see the URLs in private content. Currently i disabled the plugin (because its crashing)

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2015 at 16:53

    Hello @t4c,

    “error reading data from FastCGI server” is related to your server. Please contact your host and ask them to check the logs and investigate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 19, 2015 at 17:20

    Hello Eva,

    before i did the update from Visual Composer (i bought it from envato!) through the wordpress plugin updater (v.4.1 -> v.4.4) it worked and nothing has changed on the serverside.

    It has something todo with the index.php, because all other pages are still loading AND nothing changed on the serverside AND it worked before with a previous version…

    Do I need to use the plugin you send all other people here via email? So please send it to me and i’ll try this out.

    My private E-Mail is @ private content.

    P.S. those lines from permature headers are directly from the apache error log.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2015 at 18:18

    Hello @t4c,

    We’ve sent VC plugin archive to your email address.
    Please check it. Try to reupload js_composer folder in wp-content/plugins directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 10:05

    Hello Eva,

    that didnt resolve the problem. I changed the theme and index.php (= the homepage) is loading without any errors and activated plugins.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 10:32

    Hello @t4c,

    Please provide us with FTP and wp-admin panel credentials in Private Content. Also give us a page link where you see errors.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 11:30

    Please see in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 12:41

    Hello @t4c,

    I’ve updated Visual Composer to 4.4.1 version.
    Please check your home page now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 12:50

    Thanks for your help! It seems to work now! 🙂

    Can you tell me the reason?

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 13:24

    Hello @t4c,

    You’re welcome.
    The reason was in old VC version. I’ve updated it and now the page is working.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ingenuitor
    ingenuitor
    Participant
    January 21, 2015 at 04:43

    Please check the private note content, thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 10:10

    Hello @ingenuitor,

    Please check your email address.
    The archives have been sent.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mleihs
    mleihs
    Participant
    January 21, 2015 at 11:17

    Hi,

    please send me a copy.

    Thanks!

    Best regards

    Please, contact administrator
    for this information.
    Avatar: jbrogaard
    Jens
    Participant
    January 21, 2015 at 12:11

    Hi, pls send Visual composer and Rev.Slider to my email (under private content) asap.
    Thx.
    Jens

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 12:30

    Hello @jbrogaard, @mleihs,

    You can download the latest versions of the plugins at this link https://www.8theme.com/download-plugins/ , enter the purchase code of the theme there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jbrogaard
    Jens
    Participant
    January 21, 2015 at 14:16

    Cheers Eva. Great that you can download whenever. I reckon that you can always download the latest releases from that page then…

    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 14:36

    Hello @jbrogaard,

    Thank you for your feedback!
    We’re glad this function is helpful.

    Have a nice day!

    Regards,
    Eva Kemp.

    Avatar: divachanel
    divachanel
    Participant
    January 21, 2015 at 14:50

    I need the latest visual composer plugin too. Please send. My email is in private content. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 15:06

    Hello @divachanel,

    You can download the latest versions of the plugins at this link https://www.8theme.com/download-plugins/ , enter the purchase code of the theme there.

    Thank you.
    Regards,
    Eva Kemp.

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