Return to previous page

WPBakery product license is not activated since the last update,

This topic has 6 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

LuciH

Participant

April 26, 2023 at 13:30

when I try to activate it, it redirects me to their website but I don t have an account

#354586 Copied Theme version: 9.1.2 WooCommerce version: 6.2

5 Answers

Rose Tyler

Support staff

April 26, 2023 at 13:38

Hello, LuciH,

Thank you for contacting us and for using XStore.

Could you please record a video?

Kind Regards,
8theme team

#354587 Copied

LuciH

Participant

April 26, 2023 at 13:40

Sure, on what platform do you want me to upload it?

#354589 Copied

Rose Tyler

Support staff

April 26, 2023 at 13:43

Hello, LuciH,

Any file sharing service can be used, for example – https://wetransfer.com/

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#354590 Copied

LuciH

Participant

April 26, 2023 at 13:45

https://we.tl/t-ZsjVPEFueK

#354592 Copied

Rose Tyler

Support staff

April 26, 2023 at 13:57

Hello, LuciH,

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.

The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.

Registration of these plugins is not necessary. They will function perfectly without any need for activation.

The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

Kind Regards,
8theme team

#354594 Copied
Tagged: activate, product license, templates, update, woocommerce, wordpress, wpbakery
Viewing 6 results - 1 through 6 (of 6 total)