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WPBakery Page Builder update error – license activation required

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Incanda
    Incanda
    Participant
    December 29, 2024 at 10:08

    Hi

    I am having trouble to update WPB that was bought as part of the X-Store theme on our site.

    When will the latest version be downloaded and updated on your side as part of the theme?
    From the help on WP Bakery: “If you got WPB in a theme, that means that theme author has a license and only he/she can download latest versions of WPB and include it in the theme.”

    Thanks!

    Files is visible for topic creator and
    support staff only.
    #429012 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 30, 2024 at 05:18

    Hello, @Incanda,

    Thank you for reaching out to us and for choosing the XStore theme for your project. We appreciate your business and are here to assist you with any issues you may encounter.

    Licenses for plugins are not required, please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    This is not only our practice but all the theme authors from ThemeForest.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #429028 Copied
    Avatar: Incanda
    Incanda
    Participant
    December 30, 2024 at 09:20

    Thanks Tony!

    #429047 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 30, 2024 at 09:36

    Hello, @Incanda,

    You are welcome!

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429050 Copied
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