• 

  MDVinotheque

  Participant

  August 28, 2020 at 14:59

  Hi, it’s normal this? Just some days ago it was working fine.

  We’re using TinyMCE Advanced, but doesn’t works neither on Classic editor.
  

  We didn’t touched anything on settings of WPB Page Builder, “products” are active on custom

  WP 5.5 (we have forced updates by Siteground, unfortunately…)

  We didn’t installed Elementor Editor, to avoid issues and overlapping between editors for our staff.

  Thanks
  Diego

  Please, contact administrator
  for this information.

  #249766 Copied Theme version: 7.0 WooCommerce version: 4.3.3
  7 Answers
  

  Olga Barlow

  Participant

  August 28, 2020 at 15:11

  Hello,

  Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

  Regards

  #249776 Copied
  

  MDVinotheque

  Participant

  September 2, 2020 at 18:11

  Ok, sent in private area
  Now website has been autoupdated to WP 5.5.1.
  tried to disable all WPML components but without any change

  Thanks

  Please contact administrator
  for this information.

  #250271 Copied
  

  John Holden

  Participant

  September 3, 2020 at 05:21

  Hi,

  WPBakery is showing up in product. It seems you fixed that https://prnt.sc/uamc5k

  Regards,
  Hung PD

  #250295 Copied
  

  MDVinotheque

  Participant

  September 3, 2020 at 11:05

  Thanks, now is back!
  Do you have any notice about conflicts with WPML components ?
  I’ll try to re-activate WPML later

  Just another thing: it’s possibile to remove the category slug added by WooCommerce (I think)?

  Ex. we would like to remove the bold part
  https://mdvenoteca.it/categoria-prodotto/vini-rossi-migliore-selezione-enoteca/

  Thanks

  #250381 Copied
  

  Olga Barlow

  Participant

  September 3, 2020 at 18:50

  Hello,

  Do you have any notice about conflicts with WPML components ?

  No, we don’t have.

  WooCommerce doesn’t have the option to remove that slug, read more here https://docs.woocommerce.com/document/removing-product-product-category-or-shop-from-the-urls/

  Regards

  #250418 Copied
  

  MDVinotheque

  Participant

  September 9, 2020 at 17:36

  Thanks for your support.

  #250967 Copied
  

  Rose Tyler

  Support staff

  September 10, 2020 at 09:35

  You’re welcome!

  Regards

  #251016 Copied
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