WpBakery Not active on some Administrators

Hello,

Thank you for reaching out to us.

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

This issue may be related to user capabilities or a temporary glitch in the user profile. We kindly suggest the following steps to help resolve the issue:

1. Please ensure that the affected administrator has the same user role and capabilities as the others.
2. Try clearing the browser cache or using a different browser to rule out any browser-related issues.
3. Log out and log back in with the affected admin account to refresh the session.
4. Navigate to WPBakery Page Builder > Role Manager in the WordPress dashboard and confirm that the ‘Administrator’ role has access to WPBakery for ‘Products’.
5. If the issue persists, try temporarily switching to another administrator account, disabling all third-party plugins except WPBakery, and checking if the issue still occurs. This will help identify if a plugin conflict is causing the problem.

Warm Regards,
The 8Theme Team