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WPBakery editor back end and front end not working — only classic editor

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: sonso
    sonso
    Participant
    June 15, 2021 at 11:28

    Both the backend and the frontend editors are enabled in settings, pages are allowed in the roles settings as well. I have no idea why this is happening. Please help!

    Please, contact administrator
    for this information.
    #290957 Copied Theme version: 7.2.10
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2021 at 14:23

    Hello,

    Issue was related to roles of your user https://prnt.sc/15i4nbm WPBakery editor is not allowed for the subscribers. I changed the role to admin and it works ok.

    Regards

    #290983 Copied
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