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Topic: wp-admin/admin.php?page=et-panel-welcome

finalcreations

Participant

January 6, 2019 11:13 pm

All pages are redirected to:
wp-admin/admin.php?page=et-panel-welcome
Site URL: hidden
Theme version: 5.1.4
WooCommerce version: 5.02

Content is visible for topic creator and
support staff only.

#206720 copied to clipboard

finalcreations

Participant

January 7, 2019 10:18 am

I removed the theme and re-installed it and it has seemed to fix the problem.
But I now get an error “Sorry, you are not allowed to access this page.”
When I goto the XStore > Install Plugins page.

#206725 copied to clipboard

Olga Barlow

Support staff

January 8, 2019 11:30 am

Hello,

It could be 3 reasons of the problem:
1) You did not activate theme using purchase code
2) Conflict with some third-party plugin that you also installed that change the link to the plugins installation page. Do you have access to Appearance > Install Plugins?
3) Your user has limited permissions
If it does not help provide me temporary Dashboard and FTP access to your site to check.

Regards

#206769 copied to clipboard

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