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  Darko Kuzmanovic

  Participant

  August 23, 2019 at 12:07

  I can’t access my website, also I can’t update a theme. It gives me an error. It says it’s a theme related.

  Yesterday I’ve changed CSS for some pages, this is ticket URL https://www.8theme.com/topic/changing-hyperlink-and-product-price-color/#post-219814

  Please, contact administrator
  for this information.

  #219871 Copied Theme version: 5.5.2 WooCommerce version: 3.7.0
  3 Answers
  

  Rose Tyler

  Support staff

  August 23, 2019 at 12:29

  Hello,

  If you got that error it means you updated the XStore core plugin but did not update theme. Before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
  So, update your theme to version 5.6 first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and after that proceed with the XStore core plugin update.
  If you need our assistance, provide FTP access.

  Regards

  #219875 Copied
  

  Darko Kuzmanovic

  Participant

  August 23, 2019 at 12:41

  Thanks. I’ve deactivated XStore core plugin and updated a theme. Afterward, I’ve activated the plugin again. All is working now. Thank you Rose.

  #219879 Copied
  

  Rose Tyler

  Support staff

  August 23, 2019 at 12:43

  I am glad that you sorted out.
  Have a nice day.

  Regards

  #219880 Copied
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