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WordPress 5.1 problem - by kordicpetar - on WordPress WooCommerce support

This topic has 14 replies, 4 voices, and was last updated 5 years ago ago by Olga Barlow

kordicpetar

Participant

April 19, 2019 at 10:29

Hi there,

After I upgraded wp on 5.1 woocommerce part of the site do not work as it should. It do not show columns of products and also pulls out complete short description.

What is the problem?

Please, contact administrator
for this information.

#212649 Copied Theme version: 3.9.2.1 WooCommerce version: 3.6.1

13 Answers

roosites

Participant

April 19, 2019 at 11:14

I am also seeing display issues. My product pages no longer are showing in a grid and are also showing the descriptions.

Also seeing an issue with product slider on homepage. They now show the product’s description and they are displaying very close together.

In mobile the woo product categories on my homepage are showing one on top of the other.

Please contact administrator
for this information.

#212652 Copied

Olga Barlow

Support staff

April 19, 2019 at 11:39

Hello, @kordicpetar

Check now, please.

Regards

#212654 Copied

roosites

Participant

April 19, 2019 at 11:46

Hi Olga, I assume you meant the previous participant as my display is still messed up.

#212655 Copied

Olga Barlow

Support staff

April 19, 2019 at 11:54

Hello, @roosites

Yes, we have replied to the previous user. We can’t pass auth http://prntscr.com/ne3z3h
What are the username and pass?

Regards

#212657 Copied

Olga Barlow

Support staff

April 19, 2019 at 12:00

Hello, @roosites

Nevermind, we were able to update theme via FTP. Check now.

Regards

#212659 Copied

roosites

Participant

April 19, 2019 at 12:11

Thanks Olga, the category pages again look correct as does the Featured products on the homepage.

If you look on the homepage, the only thing wrong now is the popular categories which on cell phone list products one on top of the other.

https://prnt.sc/ne47s2

Also, for some reason the homepage has gotten very slow to load, any idea why?

Thanks for all your help!!!
Barry

Please contact administrator
for this information.

#212661 Copied

Olga Barlow

Support staff

April 19, 2019 at 14:17

Hello,

1) To speed up the site use cache plugin.
2) Fixed.

Regards

#212680 Copied

zucca

Participant

April 19, 2019 at 18:32

i got the same problem. The theme have any update ?

#212687 Copied

Olga Barlow

Support staff

April 19, 2019 at 20:03

Hello,

We have submitted update to ThemeForest. Waiting for approvement.

Regards

#212688 Copied

roosites

Participant

April 19, 2019 at 20:04

Hi Olga, still seeing the strange behavior on my cell phone for Popular Categories on the homepage.

https://prnt.sc/neaqjm

(cleared cache and viewed incognito mode)

Thanks
Barry

#212689 Copied

Olga Barlow

Support staff

April 19, 2019 at 20:08

Hello,

It was plugin cache because I have enabled WPRoket. Cleared. Check again.

Regards

#212691 Copied

roosites

Participant

April 19, 2019 at 21:42

Perfect, thanks for all your help today!!

#212701 Copied

Olga Barlow

Support staff

April 20, 2019 at 17:03

Hello,

You are welcome!

Regards

#212724 Copied
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