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WOOPRESS SIDEBAR NOT SHOWING UP EXACTLY AS DEMO

This topic has 16 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

perfectionartists

Participant

December 31, 2017 at 21:42

I have followed all instructions in the documentation. The images of the models aren’t showing up on the homepage and I can’t figure out what to do. I want an exact replica of the demo so I can move forward in changing what I need to in order for my site to look the way I want. I have a lot of WordPress experience and can’t figure out what’s wrong.

#180871 Copied Theme version: Woopress Sidebar WooCommerce version: Latest

15 Answers

Rose Tyler

Support staff

January 2, 2018 at 09:18

Hello,

Thanks for the topic.
On our demo we using Essential Grid http://prntscr.com/hv13yc, how to import it you may find in our documentation https://www.8theme.com/demo/docs/woopress/#!/essential_grid Also, you need to have products with images to display the page content as on demo.
Let us know if you need any further assistance.

Regards

#180905 Copied

perfectionartists

Participant

January 2, 2018 at 12:29

Thanks Rose.

Everything is installed and activated. I have spend countless hours carefully reading the documentation and double-checking that everything has been completed.

I even uninstalled the theme and completely reinstalled it – same result.

The product images are missing and like I said, my home page is completely blank.

When your theme uses the words “import demo”, it is my assumption that when the instructions are followed, the product images and everything would automatically be imported, just like any other theme.

Is there any way someone can log into my WordPress and double check for me?

Please, contact administrator
for this information.

#180950 Copied Theme version: Woopress Sidebar WooCommerce version: Latest

Rose Tyler

Support staff

January 2, 2018 at 15:22

Hello,

It is strange, I did not find demo products at all on your site, because of this your Home page looked blank.
I’ve created a few products http://prntscr.com/hv3zpj, you may simply change these products.
Also, I’ve changed predefined grid on your page to woopress-products. Please check your home page now.
You may also edit this hover effect http://prntscr.com/hv4g2p > http://prntscr.com/hv4g9l.

Regards

#180970 Copied

Rose Tyler

Support staff

January 2, 2018 at 15:26

One more thing, you need to update Essential Grid plugin to latest version https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).

Regards

#180971 Copied

perfectionartists

Participant

January 2, 2018 at 16:13

Thanks Rose. I updated Essential Grid. Homepage is blank again. When I go to edit homepage, select “woopress” grid, and click “Add selected grid”, nothing happens – no matter how many times I click it. The button doesn’t work. I have no idea what I’m doing wrong. Can you please help. I’m doing my best here and I have no clue why this isn’t working.

Please, contact administrator
for this information.

#180975 Copied Theme version: Latest WooCommerce version: Latest

Rose Tyler

Support staff

January 2, 2018 at 16:20

You’re welcome!
Looks like, that to change selected grid you need to write name of grid manually http://prntscr.com/hv559z

Regards

#180978 Copied

perfectionartists

Participant

January 2, 2018 at 16:29

Write the name of the grid where? When I click on the name, it’s a drop down list of predefined grids. There’s no way to type it. I know I probably sound really dumb right now to you but I have no clue what you’re talking about. Btw, it already shows that Woopress-products is selected when you first click on edit page but the page is still blank.

#180982 Copied

perfectionartists

Participant

January 2, 2018 at 16:31

[ess_grid alias=”woopress-products”] is already written in classic editor.

#180983 Copied

Rose Tyler

Support staff

January 2, 2018 at 17:03

Please check your Home page now http://prntscr.com/hv5oy4

Regards

#180990 Copied

perfectionartists

Participant

January 2, 2018 at 17:07

Thanks Rose. What seemed to be the problem?

#180993 Copied

perfectionartists

Participant

January 2, 2018 at 19:21

I updated my product categories, and, again, my homepage is blank. I literally have not changed anything but the category names. Could you assist me? Thanks.

#180999 Copied

perfectionartists

Participant

January 2, 2018 at 22:35

Homepage is still blank. Essential Grid plugin has all the correct settings. Nothing has been changed. Can I please get some help?

#181009 Copied Theme version: latest WooCommerce version: latest.

Rose Tyler

Support staff

January 3, 2018 at 10:03

Hello,

Sorry for the delay.
If you changed categories you need to change also Source for grid http://prntscr.com/hvg1jf that you use on page. Please check your Home page now.

Regards

#181054 Copied

perfectionartists

Participant

January 3, 2018 at 15:59

Got it. I have reviewed the action you performed and I completely understand how it works now. Thank you very much. I am new to Essential Grid so thanks for being patient with me.

#181108 Copied

Rose Tyler

Support staff

January 3, 2018 at 16:05

You’re welcome!
Have a nice day.

Regards

#181112 Copied
Tagged: demo, templates, woocommerce, woopress, wordpress
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