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  zugmonster

  Participant

  May 9, 2016 at 00:54

  Hi,

  When I try to add a page element(Accordion menu) the window pops up but when I press the SAVE button the page just gets stuck on the rotatin loading page. I tried re-intalling the theme and all the plugins but it’s still doing it. How can I fix this?

  Please, contact administrator
  for this information.

  #124647 Copied Theme version: 4.2 WooCommerce version: Version 2.5.5
  5 Answers
  

  Eva Kemp

  Participant

  May 9, 2016 at 12:53

  Hello,

  What is the WP password?
  Also provide FTP credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #124676 Copied
  

  zugmonster

  Participant

  May 10, 2016 at 02:17

  I think the password was taken out since it contains different characters. Im including it again on the private section.

  Please, contact administrator
  for this information.

  #124779 Copied
  

  Eva Kemp

  Participant

  May 10, 2016 at 08:49

  Hello,

  Sorry, but password is not visible again. Please reset it and provide a new password without special characters.

  Regards,
  Eva Kemp.

  #124832 Copied
  

  zugmonster

  Participant

  May 10, 2016 at 08:53

  try this one

  Please, contact administrator
  for this information.

  #124836 Copied
  

  Eva Kemp

  Participant

  May 10, 2016 at 13:31

  Hello,

  Could you please show a screenshot where you’re adding the element “Accordion menu”. Is it additional plugin?

  Regards,
  Eva Kemp.

  #124920 Copied
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