WooPress Options Not Showing - by heyitslynneg

This topic has 7 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Robert Hall

  • Avatar: heyitslynneg
    heyitslynneg
    Participant
    January 19, 2016 at 04:46

    Some of the options on woopress aren’t showing. They are clickable but when I click on them, nothing is happening.

    6 Answers
    Avatar: heyitslynneg
    heyitslynneg
    Participant
    January 19, 2016 at 06:18

    I was getting the following message: Your theme (WooPress – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Avatar: stan
    Stan Russell
    Participant
    January 19, 2016 at 08:15

    Hello heyitslynneg,

    1) please provide us with admin and FTP credentials for your site in private content. We will check theme options problem.

    2) Our theme uses modified Woocommerce template files so this notification is normal. It is not bug and does not have effect on front-end.

    Regards,
    Stan Russell.

    Avatar: heyitslynneg
    heyitslynneg
    Participant
    January 20, 2016 at 15:58

    Hi Stan, how can I provide you with the credentials privately? I don’t want to post that information here.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 20, 2016 at 16:04

    Hello,

    You can use Private Content textarea below. See screenshot: http://prntscr.com/9sjb8t

    Regards,
    Robert Hall.

    Avatar: heyitslynneg
    heyitslynneg
    Participant
    January 20, 2016 at 16:18

    Thank you! Please see private content for credentials.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 20, 2016 at 17:05

    Hello,

    Please update the theme to the latest version and check it.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

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