Woopayment plugin not working showing TypeError: Cannot read properties of undefined

This topic has 6 replies, 3 voices, and was last updated 2 weeks ago ago by Alex Carter

  • Avatar: sabi
    sabi
    Participant
    June 19, 2025 at 10:55

    woopayment plugin not working showing TypeError: Cannot read properties of undefined (reading’name’)

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    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 19, 2025 at 11:35

    Hello @sabi

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance – Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: sabi
    sabi
    Participant
    June 19, 2025 at 11:39

    same issue occurs when using a default theme this theme used that time not working payment options

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 19, 2025 at 11:45

    Hello,

    In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Warm Regards,
    The 8Theme Team

    Avatar: sabi
    sabi
    Participant
    June 19, 2025 at 12:05

    alredy contacted woocommerce service team they said contact theme provider. this theme issue they telling

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 19, 2025 at 13:40

    Hello,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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