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WooCommerce, the order status delivered email

This topic has 4 replies, 2 voices, and was last updated 9 months, 4 weeks ago ago by Rose Tyler

Taha

Participant

July 4, 2023 at 07:51

hello i hope you are well After adding the logistics tracking number in WooCommerce, the order status will change from processing to shipped, but in Email Builder there is no template to automatically send email after order status changes from processing to shipped, I understand but Can you do a special code or any other method, I tried a lot, but I did not find a way, system responses of the side tracking number e-mail, when you are a woocommerce e-mail, I am using a private e-mail.

Shipped is the plugin I’m using ; Kargo Takip Türkiye
detail; https://tinyurl.com/2cphnb99
https://tinyurl.com/24w3ef24
order status delivered ; https://tinyurl.com/2bb5fm82

By default woocommerce sends with buy, I say I want custom; https://tinyurl.com/25vdwvwq

Please, contact administrator
for this information.

#361152 Copied Theme version: 9.1.8

3 Answers

Rose Tyler

Support staff

July 4, 2023 at 10:55

Hello, Vasak,

Thank you for contacting us and for using XStore.

Comparing plugins’ email templates and default WooCommerce templates you may see that “Kargo Takip Türkiye” plugin has a few fully different structure/technique of code → https://prnt.sc/cSkdpi1y-ZM- which make load of the email template content forcibly from their files and not from the basic ones (which could be filtered/hooked by our builder).
Comparing to correctly registered email that could be rendered from our Builder → https://prnt.sc/dXy7cmBYG1fS
We recommend you contact with plugin’s author with such questions to make their emails registered correctly which helps you to use our Email builder for such email types.

Thanks for understanding!

Kind Regards,
8theme team

#361172 Copied

Taha

Participant

July 4, 2023 at 11:18

Thank you very much for your interest, thank you very much, I will send a message to the owner of the lightning plugin, my mom will be helpful, have a good day

#361177 Copied

Rose Tyler

Support staff

July 4, 2023 at 12:24

Hello, Vasak,

You’re welcome!
Have a good day too

Kind Regards,
8theme team

#361181 Copied
Tagged: ecommerce, online shopping, order status, process, woocommerce, wordpress templates
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