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Woocommerce shopping cart errors - by PRLLC

This topic has 12 replies, 3 voices, and was last updated 10 years, 9 months ago ago by Robert Hall

PRLLC

Participant

March 17, 2015 at 03:50

Hello,

I am having a few problems with woocommerce on the site.

1. Wishlist is not working
2. Checkout page has purchase button and info twice
3. Ratings tab is not working
4. Arrows for selecting quantity not showing up

And last, the returns & delivery tab is set up in theme options yet when I click on it nothing happens. I only have a few products loaded right now (which you can see on the home page) because I am trying to work these bugs out before I load all the products.

Thanks in advance for your help!
~Ru

Please, contact administrator
for this information.

#50040 Copied Theme version: 1.5.2 WooCommerce version: 2.3.5

11 Answers

Robert Hall

Participant

March 17, 2015 at 09:08

Hello,

Please update theme to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#50064 Copied

PRLLC

Participant

March 18, 2015 at 12:00

Hi Robert,

Thanks for the assistance. I have made the theme update, however now the site has gone completely white. Nothing but a blank white page. All of my setup is still on the backend.
Do you know how I can resolve this?

Much thanks,
~Ru

#50442 Copied

Eva Kemp

Participant

March 18, 2015 at 12:18

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#50445 Copied

PRLLC

Participant

March 18, 2015 at 16:46

Hi Eva,

Here you go.

Thanks!

Please, contact administrator
for this information.

#50590 Copied

Eva Kemp

Participant

March 18, 2015 at 19:10

Hello,

FTP account is empty. Please give us access to the site files.

Thank you.
Regards,
Eva Kemp.

#50649 Copied

PRLLC

Participant

March 18, 2015 at 20:56

Hi Eva,

Here you go:

Please, contact administrator
for this information.

#50681 Copied

Eva Kemp

Participant

March 19, 2015 at 13:31

Hello,

Please give us permissions to be able to view site files via FTP.

Thank you.
Regards,
Eva Kemp.

#50882 Copied

PRLLC

Participant

March 19, 2015 at 18:53

Hi Eva,

Let’s try this:

Thanks!
~Ru

Please, contact administrator
for this information.

#50981 Copied

Eva Kemp

Participant

March 19, 2015 at 21:09

Hello,

The problem was caused by Wishlist plugin.
I’ve deactivated it. Please check the site now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#51032 Copied

PRLLC

Participant

March 20, 2015 at 02:09

Thanks Eva, this is great! I appreciate the help!

~Ru

#51059 Copied

Robert Hall

Participant

March 20, 2015 at 09:54

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#51108 Copied
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