Woocommerce product page gap after first two products

This topic has 2 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: 9samko
    9samko
    Participant
    May 9, 2023 at 08:43

    Hello, my product page sometimes shows gap after 2 products. The gap is also in the bottom, so the final count is always as set, but how do I get rid of this gap?

    https://prnt.sc/T_CINuI9wRli

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 9, 2023 at 09:10

    Hello, 9samko,

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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