Woocommerce product cant show more than a single image

This topic has 5 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: WayneC
    WayneC
    Participant
    March 12, 2024 at 12:13

    https://furilabs.com/product/flx1/

    Only one image showd. Ive purged the bunny.net cdn cache but it still onlyt shows 1 image.

    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 12, 2024 at 12:44

    Hello, @WayneC,

    Thank you for contacting us and for using XStore.

    1/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    We kindly recommend that you take a complete backup of your site before proceeding.

    2/ Upon a thorough review of your website, we have identified that the concurrent use of two page builders, specifically Elementor and WPBakery, is leading to compatibility issues. To ensure optimal functionality and performance of your site, we strongly advise that you utilize only one page builder at any given time.

    We appreciate your cooperation and look forward to assisting you in resolving this matter.

    Best regards,
    The 8Theme Support Team

    Please contact administrator
    for this information.
    Avatar: WayneC
    WayneC
    Participant
    March 12, 2024 at 13:09

    ok i will do this tomorrow. Whats better elementor or bakery? I havent used bakery. Ill disable it. I will backup tomorrow.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 12, 2024 at 13:11

    Hello, @WayneC,

    Sure, Please take your time, and let us know the result.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 12, 2024 at 14:16

    Dear WayneC,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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