• 

  Humayin

  Participant

  March 1, 2015 at 11:02

  Hi,

  After changing my website theme to Royal one of my plug in called woocommerce Product Add-ons has stopped functioning properly. Plugin: http://www.woothemes.com/products/product-add-ons/

  I would like to offer tailoring service to my dresses, the customer has the option to buy it un-stitched or stitched. By selecting stitched the customer pays £15 more at checkout.

  At the moment the price for tailoring does not come up at check out.

  Please help.
  Thank you

  #46464 Copied Theme version: Royal 1.6.1 WooCommerce version: 2.2.11
  5 Answers
  

  Eva Kemp

  Participant

  March 2, 2015 at 09:57

  Hello,

  Please update the theme and Woocommerce plugin to the latest versions.
  https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

  Create a back up of your files and database.

  Thank you.
  Regards,
  Eva Kemp.

  #46518 Copied
  

  Humayin

  Participant

  March 3, 2015 at 05:32

  Hi,

  I have managed to update the theme and woocommerce and that resoled the issue with the addon plugin but now all my products are messed up, I believe visual composer is not functioning, please have a look and see what’s wrong so I can fix.

  http://www.zerabattire.com/product-category/best-sellers/

  #46802 Copied Theme version: Royal 1.6.1 WooCommerce version: 2.2.11
  

  Robert Hall

  Participant

  March 3, 2015 at 08:14

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #46808 Copied
  

  Humayin

  Participant

  March 3, 2015 at 10:00

  Please see private content.

  Please, contact administrator
  for this information.

  #46841 Copied Theme version: Royal 1.6.1 WooCommerce version: 2.2.11
  

  Eva Kemp

  Participant

  March 4, 2015 at 19:30

  Hello,

  Please provide us with FTP credentials as well and update Woocommerce Product Add-ons plugin to the latest version.

  Thank you.
  Regards,
  Eva Kemp.

  #47393 Copied
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