• 

  Karll

  Participant

  April 3, 2015 at 23:55

  Hi,

  I am having major issues with payments stuck on pending. I set up a site for a client http://www.waisttrainingireland.com which is running legenda 2.6.2 and has no problems. I was then asked to duplicate the site on another domain, http://www.waisttrainsersireland.ie which i done using legenda 2.6.3 and used the exact same settings on woo commerce but for some reason this version is causing the issues, can you please advise? I thought we had resolved the issue but unfortunately we haven’t, its very strange, some payments go through then others don’t. My client has lost out on 2k today as a result. Can you please login and have look?

  Please, contact administrator
  for this information.

  #54658 Copied Theme version: 2.6.3 WooCommerce version: 2.3.7
  4 Answers
  

  Eva Kemp

  Participant

  April 4, 2015 at 09:18

  Hello,

  Could you please clarify how we can check the issue?
  Does the issue persist with default WordPress theme?

  Thank you.
  Regards,
  Eva Kemp.

  #54681 Copied
  

  Karll

  Participant

  April 4, 2015 at 09:51

  Hi,

  Please see private content below.

  Thanks

  Please, contact administrator
  for this information.

  #54693 Copied
  

  Eva Kemp

  Participant

  April 4, 2015 at 12:42

  Hello,

  This is Woocommerce configuration.
  We recommend you to check the issue with default WordPress theme and if it persists there too, then you should contact Woocommerce support.

  Thank you.
  Regards,
  Eva Kemp.

  #54704 Copied
  

  Karll

  Participant

  April 4, 2015 at 14:56

  Thanks.

  This is bizarre as they are both setup exactly the same…

  #54728 Copied
• Viewing 5 results - 1 through 5 (of 5 total)