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Woocommerce pdf support - by Dhawal Saxena

This topic has 16 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

Dhawal Saxena

Participant

October 17, 2020 at 15:59

Please note that we are using the GST (Goods & Service Tax) instead of Tax mentioned on Documents. This collected GST is divided 50% to Central Govt. and Balance 50% to State government below is the exact screenshot – https://prnt.sc/v17du5. Kindly help us to use it. This is mandatory by government.

As we don’t have license key can we get support??

#255500 Copied Theme version: 7.0.2 WooCommerce version: 4.5.2

15 Answers

Olga Barlow

Participant

October 19, 2020 at 09:39

Hello,

Provide us with FTP access to your site, please. We’ll contact plugin author to check the problem in more detail.

Regards

#255636 Copied

Dhawal Saxena

Participant

October 19, 2020 at 17:29

Please find credential

Please contact administrator
for this information.

#255727 Copied

Dhawal Saxena

Participant

October 21, 2020 at 12:34

waiting for your reply..

#255915 Copied

Olga Barlow

Participant

October 21, 2020 at 17:25

Hello,

We need some time to get the answer from the plugin author. I’ll inform you.

Regards

#256006 Copied

Dhawal Saxena

Participant

October 27, 2020 at 15:56

When I can expect reply??

#256688 Copied

Olga Barlow

Participant

October 27, 2020 at 16:49

Hello,

We are still waiting for their deep investigation http://prntscr.com/v810r2 We provided access to allow their support to check the problem in more detail and help. Once we get any clear answer I’ll inform you. Sorry for this delay.

Regards

#256701 Copied

Dhawal Saxena

Participant

October 29, 2020 at 14:16

Sir, since 12 days passed and we are not able to start order processing. Kindly request for early resolution. I know that this is botheration for you but lack of correct invoice we have to provide asap because of govt. regulation.

Pls. pls. help me

#256941 Copied

Olga Barlow

Participant

October 29, 2020 at 16:23

Hello,

We are still waiting for plugin support http://prntscr.com/v9hg4j We would like to speed up the process because need to wait for their reply every time.
Maybe try any other free plugin till we wait for answer from the plugin author.
For example https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/ or https://wordpress.org/plugins/yith-woocommerce-pdf-invoice/

Regards

#256952 Copied

Olga Barlow

Participant

November 15, 2020 at 10:23

Hello,

We got the following answer for the plugin author http://prntscr.com/vjexmt

Regards

#259599 Copied

Dhawal Saxena

Participant

November 16, 2020 at 13:16

Thanks for your reply.More details needed for further investigation is below in the form of website link/screenshot. Please share with them, so that problem can locate :

Details :

1. For Tax/GST computation we follow step : https://kraftpixel.com/gst-india-setup-woocommerce-wordpress/

2. Setting in Woocommerce : https://prnt.sc/vk0pio

3. Invoice Format Commonly : https://prnt.sc/vk0rq2

#259789 Copied

Olga Barlow

Participant

November 16, 2020 at 15:39

Hello,

I have made the test purchase and got the following WooCommerce order email http://prntscr.com/vk3x7v and the following invoice http://prntscr.com/vk3y56 So, it displays the tax the same as in the WooCommerce order, not the 0 as you showed on your screenshot https://prnt.sc/v17du5

Regards

#259826 Copied

Dhawal Saxena

Participant

November 16, 2020 at 17:02

Hi. Thanks…

I think that you did not see my link:-
3. Invoice Format Commonly: https://prnt.sc/vk0rq2

It means that their 2 option of GST (for example GST is 12%)
1. If sale within the state of India then 6%CGST & 6%SGST
2. If the outside state of India then 12% IGST

On your WooCommerce order email http://prntscr.com/vk3x7v (IGST reflected but not on invoice).. I think some correction is needed

Please clarify…

Also, let me know how to insert my logo on the invoice

#259845 Copied

Olga Barlow

Participant

November 16, 2020 at 19:14

Hello,

PDF invoice displays the same tax as the WooCommerce order email and takes the information from that, check, please pdf invoice tax sum http://prntscr.com/vk8jir and order email http://prntscr.com/vk3x7v
I chose Delhi, it’s the state of India but your checkout calculates the 12% of tax, not 6%+6% http://prntscr.com/vk8nek

Regards

#259879 Copied

Dhawal Saxena

Participant

November 17, 2020 at 05:58

Thanks for your efforts and you solved my 95% problems

Can you can help with this:

1. How to insert logo in invoice

2. I need the field in below sequence in invoice as below :
a). Subtotal, then,
b) GST
c) Shipping
d) Total Amount

3) How to insert the signature image in the bottom
4) Amount in words (Rs.) :

#259926 Copied

Olga Barlow

Participant

November 19, 2020 at 18:33

Hello,

1) Read this https://support.rightpress.net/hc/en-us/articles/202340968-Seller-Buyer and this https://support.rightpress.net/hc/en-us/articles/360027299871-Logo-is-not-shown-on-the-invoice-why-this-happens-and-how-to-fix-it-

2) I’m afraid that this plugin does not have option to change the order of the fields.

3) I don’t see such option in this plugin but you may ask plugin support in comments about this https://codecanyon.net/item/woocommerce-pdf-invoice/reviews/5951088

4) Plugin takes the default currency that you use in the WooComemrce settings.

Regards

#260404 Copied
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