WooCommerce Out of Stock Message Not Showing on Product Page

This topic has 6 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Ayan Rahman

  • Avatar: Marlon
    Marlon
    Participant
    February 24, 2026 at 11:44

    Hello,

    I’m experiencing an issue with WooCommerce on the single product page.

    When a product is out of stock, the “Add to cart” button disappears correctly, but no message appears indicating that the product is out of stock. The customer simply sees that they cannot purchase the product, but does not know why.

    The stock configuration in WooCommerce is correctly set up and the products are marked as “Out of stock”, so I understand that the corresponding notice should be displayed automatically.

    This is one of the products that is currently out of stock:
    https://madandmary.com/producto/collar-lola/

    Could you please check this and let me know how to make the “Out of stock” message appear on the product page when there is no stock?

    Thank you.

    Please, contact administrator
    for this information.
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    5 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 24, 2026 at 12:30

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Marlon
    Marlon
    Participant
    February 24, 2026 at 12:53

    Yes, thanks!

    Please contact administrator
    for this information.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 24, 2026 at 13:09

    Hi,

    We appreciate your prompt response.

    Single Product Builder with Elementor > edit template > https://gyazo.com/2fb977f86053ffdb37930d9d28c919b6 > https://gyazo.com/23622a1d8701129a66dd1ab6eca51245

    Warm Regards,
    The 8Theme Team

    Avatar: Marlon
    Marlon
    Participant
    February 24, 2026 at 13:13

    oh ok thanks!

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 24, 2026 at 13:32

    Hi,

    You’re welcome!

    Best Regards,
    8Theme’s Team

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