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  WebLxo

  Participant

  July 22, 2025 at 07:53

  Hi team,
  1. WooCommerce orders are not working.You are requested to check out on the website once. Razorpay, PhonePe payment integration is not opening.

  2. Loss Password Page is also not working, simple showing cloudflare timout.

  After installing cloudflare emails are not sending. I have set all records to : and DNS only.

  I have attached the screenshot of problem.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #450473 Copied
  2 Answers
  

  Jack Richardson

  Support staff

  July 22, 2025 at 12:59

  Hello @WebLxo,

  We hope this message finds you well.

  We have reviewed the “Lost Password” URL, and it appears to be functioning correctly. Please see the screenshot for reference: https://prnt.sc/iS1clabdTrxx.

  Regarding the issue on the checkout page, we kindly suggest verifying whether the problem persists when using the default Storefront theme. Based on the WooCommerce logs (https://prnt.sc/cJzv2oXdj1fK), it may be helpful to test with a default theme or consider setting up a staging website for further troubleshooting.

  Should you need any assistance with this process, please do not hesitate to reach out.

  Best regards,
  The 8Theme Team

  #450498 Copied
  

  WebLxo

  Participant

  July 23, 2025 at 08:29

  Thanks for the support! My topic “WooCommerce orders or lost password page are not working check this.” has been successfully resolved.

  #450550 Copied
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