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Woocommerce not working after update - by martinwebb

This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

martinwebb

Participant

October 20, 2014 at 02:10

Variables not showing up as options (before updating)
Cart/Add to cart option disappeared from site (after updating to WordPress 4.0)

Forums suggest that it’s server using an outdated Mod_security ruleset
https://support.woothemes.com/hc/en-us/articles/203104197-Variable-Product-Add-to-Cart-Not-Working

Chrome loads this error (Inspect elements > console):
Failed to load resource: the server responded with a status of 404 (Not Found)
but that was for the custom.css

I tried downloading a couple of plugins that have apparently fixed similar products before but they didn’t in our case.

The only error that I can still think off that might be causing this problem is the memory limit issue (Woocommerce > System Status):
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP

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1 Answer

Eva Kemp

Support staff

October 20, 2014 at 10:44

Hello,

Ask your host to increase memory limit value. If it doesn’t help please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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Tagged: best selling, not working, themes, update, woocommerce, woocommerce themes
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