WooCommerce Multi Currency feature isn’t working

This topic has 5 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Woolwolf
    Woolwolf
    Participant
    November 22, 2024 at 22:44

    Hi,

    Could you help me understand why the WooCommerce Multi Currency feature isn’t working? I’ve also tried other currency switcher plugins, but none of them seem to function properly on my website. Thank you!

    Best regards,
    Trine

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2024 at 05:07

    Hello, @Woolwolf,

    Thank you for contacting us and for using XStore.

    Our language switcher & currency switcher are just a demo choices not a real switcher.

    Unfortunately, multi-currency functionality is not available in WooCommerce or the theme by default.

    In order to display multiple currencies on your website, we recommend using the WooCommerce Currency Switcher plugin. Our theme is fully compatible with this plugin and you can configure it on your site according to your needs. The plugin documentation will provide you with the necessary instructions to display and use multiple currencies for your products.

    Plugin Link: https://wordpress.org/plugins/woocommerce-currency-switcher/

    Please read and follow the steps written in our theme documentation here: https://www.8theme.com/documentation/docs/xstore-currency-switcher/

    We hope this helps

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Woolwolf
    Woolwolf
    Participant
    November 25, 2024 at 12:27

    Hi,

    Thank you for your reply! Your assistance was invaluable, and I successfully installed the plugin—it’s working well. Do you also provide support on how to customize the plugin?

    I’m experiencing some issues customizing the currency switcher. When I hover over the currency switcher icon, the currency does appear as a dropdown menu, which is intended. However, there is also red text appearing to the right of the currency icons.

    In the settings for the currency switcher (Settings → Side → Hover field(s)), I have left the appropriate field empty, but the text still persists.

    Can you please help me remove this text?

    Thank you!

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 25, 2024 at 13:19

    Hello, @Woolwolf,

    Thank you for your response.

    To remove the red text appearing to the right of the currency icons, Please add next Custom CSS code in XStore > Theme Options > Theme custom CSS > Global CSS.

    a.woocs_auto_switcher_link span.woocs_add_field {
        display: none !important;
    }

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 14:25

    Dear Woolwolf,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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