• 

  beutz

  Participant

  August 18, 2016 at 15:19

  Hi, recently my client doesn’t receive order confirmations from woocommerce any more. I checked, and the notification settings are still correct. Where else can I check?
  Thanks,
  Bettina

  #137087 Copied WooCommerce version: 2.5.5
  3 Answers
  

  Jack Richardson

  Support staff

  August 18, 2016 at 16:15

  Hello,

  Please update Woocommerce to the latest version as I told you in the previous topic.
  Also check Spam folder in your mail client.

  Best regards,
  Jack Richardson.

  #137098 Copied
  

  beutz

  Participant

  August 18, 2016 at 17:24

  Thank you, we had already checked the spam filters, she said there wasn’t anything in there. I now backed up the website and updated woocommerce and we will see with the next incoming order what will happen. Many thanks!

  #137102 Copied
  

  Jack Richardson

  Support staff

  August 18, 2016 at 18:12

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #137107 Copied
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