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Topic: WooCommerce infinite scroll not working

jdewit

Participant

December 20, 2019 9:23 pm

Hi,

I’ve setup infinite scroll according: https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings

When I check a WooCommerce category page and scroll I receive the message: No more products available…

I know there are more products to load but they will not load.

How can I solve this? I’ve disabled the plugin for now.

Cheers,
Jaap
Site URL: hidden
Theme version: 6.2.5
WooCommerce version: 3.8.1

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Rose Tyler

Support staff

December 21, 2019 9:05 am

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

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jdewit

Participant

December 21, 2019 11:17 am

Hi,

I’ve created an account. See private content

Cheers,
Jaap

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

December 21, 2019 11:43 am

Hello,

Please check now.

Regards

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Rose Tyler

Support staff

December 21, 2019 11:49 am

Also, I would recommend you to choose “default” type in Theme Options > Speed Optimization > Image Loading Type. There is a bug with this option, which will be fixed in the next update of the theme.

Regards

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jdewit

Participant

December 21, 2019 2:48 pm

Hi Rose,

It’s working on desktop but not on mobile. I have disabled the plugin once more. Can you look and fix this?

Cheers,
Jaap

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Rose Tyler

Support staff

December 21, 2019 3:21 pm

Hello,

Please clear cache and check now.

Regards

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jdewit

Participant

December 21, 2019 3:58 pm

Ok, it’s working now but it’s not so fast. I think customers who scroll fast think there’s nothing more and will leave the page. Is there a way to show a spinner for loading more or have the rest of the products load faster? I think I enable the spinner but I don’t see it. What did you change to get it working anyway?

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Rose Tyler

Support staff

December 21, 2019 4:05 pm

Hello,

http://prntscr.com/qdzkvl > http://prntscr.com/qdzksa
There was a conflict in settings, current settings for the plugin are correct http://prntscr.com/qdzlqw

Regards

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jdewit

Participant

December 23, 2019 11:52 am

Thanks, you can close this topic

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Olga Barlow

Support staff

December 23, 2019 12:59 pm

You are welcome.

Regards

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