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WooCommerce infinite scroll not working - by jdewit

This topic has 11 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

jdewit

Participant

December 20, 2019 at 21:23

Hi,

I’ve setup infinite scroll according: https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings

When I check a WooCommerce category page and scroll I receive the message: No more products available…

I know there are more products to load but they will not load.

How can I solve this? I’ve disabled the plugin for now.

Cheers,
Jaap

#227300 Copied Theme version: 6.2.5 WooCommerce version: 3.8.1

10 Answers

Rose Tyler

Support staff

December 21, 2019 at 09:05

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#227308 Copied

jdewit

Participant

December 21, 2019 at 11:17

Hi,

I’ve created an account. See private content

Cheers,
Jaap

Please contact administrator
for this information.

#227327 Copied

Rose Tyler

Support staff

December 21, 2019 at 11:43

Hello,

Please check now.

Regards

#227328 Copied

Rose Tyler

Support staff

December 21, 2019 at 11:49

Also, I would recommend you to choose “default” type in Theme Options > Speed Optimization > Image Loading Type. There is a bug with this option, which will be fixed in the next update of the theme.

Regards

#227329 Copied

jdewit

Participant

December 21, 2019 at 14:48

Hi Rose,

It’s working on desktop but not on mobile. I have disabled the plugin once more. Can you look and fix this?

Cheers,
Jaap

#227341 Copied

Rose Tyler

Support staff

December 21, 2019 at 15:21

Hello,

Please clear cache and check now.

Regards

#227342 Copied

jdewit

Participant

December 21, 2019 at 15:58

Ok, it’s working now but it’s not so fast. I think customers who scroll fast think there’s nothing more and will leave the page. Is there a way to show a spinner for loading more or have the rest of the products load faster? I think I enable the spinner but I don’t see it. What did you change to get it working anyway?

#227346 Copied

Rose Tyler

Support staff

December 21, 2019 at 16:05

Hello,

http://prntscr.com/qdzkvl > http://prntscr.com/qdzksa
There was a conflict in settings, current settings for the plugin are correct http://prntscr.com/qdzlqw

Regards

#227347 Copied

jdewit

Participant

December 23, 2019 at 11:52

Thanks, you can close this topic

#227402 Copied

Olga Barlow

Support staff

December 23, 2019 at 12:59

You are welcome.

Regards

#227406 Copied
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