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WooCommerce Infinite Scroll and Ajax Pagination Duplicates

This topic has 12 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

Manu G

Participant

April 21, 2021 at 08:48

Hello,

We are using infinite scroll with the suggested selector settings as you can see. https://prnt.sc/11sizqh
The issue we are facing is that there are duplicate products while using the infinite scroll. We have noticed that this problem may only occur when products are filtered by category. Sometimes an entire row is showing more than twice. You can see the problem here
https://prnt.sc/11sj8nh
or visit the website.

Can you help us resolve this?

#284968 Copied Theme version: 7.2.7 WooCommerce version: 5.2.0

11 Answers

Rose Tyler

Support staff

April 21, 2021 at 08:52

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#284969 Copied

Manu G

Participant

April 21, 2021 at 09:04

Hi,

Could you please give me an email so I can create the temporary login? https://prnt.sc/11sl154

Thank you

#284970 Copied

Rose Tyler

Support staff

April 21, 2021 at 09:10

Hi,

You can use any email for it. Here is our email – 8themes@gmail.com
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#284972 Copied

Manu G

Participant

April 21, 2021 at 09:21

All the details for the temporary login and FTP access are in the private content area.

Please contact administrator
for this information.

#284974 Copied

Rose Tyler

Support staff

April 21, 2021 at 09:25

Please check FTP access. Provide them (FTP host, FTP login, FTP pass, FTP port) like text, not screenshot.
Thanks in advance.

Regards

#284975 Copied

Manu G

Participant

April 21, 2021 at 09:30

Got it. Hope everything you need is provided. If not please let me know.

Please contact administrator
for this information.

#284976 Copied

Rose Tyler

Support staff

April 21, 2021 at 09:55

Please clear all cache and check the Shop page now.

Regards

#284981 Copied

Manu G

Participant

April 21, 2021 at 10:01

I did and the issue is still not resolved.

#284983 Copied

Rose Tyler

Support staff

April 21, 2021 at 15:24

Please check now.

Regards

#285036 Copied

Manu G

Participant

April 22, 2021 at 10:51

Everything works fine now thank you very much. One last question. If we use product tags as a filter, or any other method of filtering, is there a chance we face the same issue again?

#285116 Copied

Rose Tyler

Support staff

April 22, 2021 at 12:13

Hello,

You’re welcome!
All should be fine with any of widgets/filters.

Regards

#285129 Copied
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