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WooCommerce has detected that some of your active plugins are incompatible with currently enabled

This topic has 5 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

vjm

Participant

August 13, 2024 at 13:49

WooCommerce PDF Invoice – This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance order storage’, it shouldn’t be activated. Manage WooCommerce features

#410089 Copied Theme version: 9.3.16

4 Answers

Rose Tyler

Support staff

August 13, 2024 at 14:36

Hello,

Thank you for reaching out to us. We understand your concern regarding the compatibility issue between the WooCommerce PDF Invoice plugin and the ‘High-Performance Order Storage’ feature currently enabled on your WooCommerce site.

To resolve this issue, we recommend managing the features through your WooCommerce settings. You can either disable the ‘High-Performance Order Storage’ feature to continue using the WooCommerce PDF Invoice plugin or consider using an alternative invoicing plugin that is compatible with the high-performance feature.

This situation is independent of our theme and you can get further assistance from the WooCommerce plugin side – https://wordpress.org/support/plugin/woocommerce/

We hope this information is helpful.

Best Regards,
8Theme’s Team

#410093 Copied

vjm

Participant

August 14, 2024 at 11:41

can you suggest xstore compatible free pdf invoice plugin is available to use

#410205 Copied

Rose Tyler

Support staff

August 14, 2024 at 12:22

Hello,

Thank you for reaching out with your inquiry.

From your initial question, it appears that the issue at hand is not related to theme compatibility but rather concerns the interaction between two specific plugins: WooCommerce PDF Invoice and WooCommerce itself.

Should you wish to replace the PDF invoice plugin, you are certainly free to do so. However, please note that we do not have official recommendations in this regard. Theoretically, there should be no compatibility issues with such plugins from the theme’s perspective.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Should you require further assistance or have any more questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#410212 Copied

Andrew Mitchell

Support staff

September 10, 2024 at 05:47

Dear vjm,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#413758 Copied
Tagged: fix incompatible woocommerce wordpress plugins, solving woocommerce incompatible plugin problems, troubleshoot woocommerce plugin incompatibility, woocommerce incompatible plugins solution, wordpress woocommerce plugin compatibility issues
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