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WooCommerce features in theme customization panel it shows “You need a higher level of permission

This topic has 4 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

Ahmed SAbbour

Participant

May 7, 2023 at 09:03

i have some points that need your help 1- when am try to edit WooCommerce features in the theme customization panel it shows “You need a higher level of permission.”

2- I am using variable products, is there any way to make the add to cart button on the home page and archive pages automatically add default product data to the cart without opening the product page

3- how to disable Compare feature

#355812 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1

3 Answers

Rose Tyler

Support staff

May 7, 2023 at 10:25

Hello, Ahmed SAbbour,

Thank you for contacting us and for using XStore.

1/ Please record a video of the problem or provide screenshots. You can upload media on a filesharing service, for example – https://wetransfer.com/, and provide us with URL via the Private Content area here.

2/ Please make sure you selected values – https://prnt.sc/36HhePWM5cTt
Provide URL of product from your site, which uses XStore theme, and is not under maintenance mode, so we can check how it works there right now.

3/ In order to disable Compare feature, please go to Theme Options > WooCommerce > Built-in Compare, or disable the Compare plugin via Dashboard > Plugins.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#355822 Copied

Ahmed SAbbour

Participant

May 7, 2023 at 14:42

PLease Check

Please contact administrator
for this information.

#355844 Copied

Rose Tyler

Support staff

May 7, 2023 at 15:45

Hello, Ahmed SAbbour,

Thank you for your response.

1/ About permissions issue:
Could you please, check if the user you use has administrator permissions or maybe superadmin.
Check how it works with disabling all 3rd party plugins that are not bundled with our theme.
If you have some restrictions made by your server, please, check it by contacting your hosting provider.

2/ Ajax adding for variation of a variable product is only possible if it is used in conjunction with swatches https://youtu.be/LgzC4iK-j6A. That is, this attribute is a swatch + the swatches shown in the element ( https://prnt.sc/GBzg116DCLoE ). Only in this case will swatches scripts do their job and make it possible to add without page reloading.

We hope this information is helpful.

Kind Regards,
8theme team

#355848 Copied
Tagged: customization, higher level, permission, theme, woocommerce, woocommerce templates, wordpress
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