Return to previous page

WooCommerce bug? - by larsjanssen64@gmail.com

This topic has 6 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson

larsjanssen64@gmail.com

Participant

July 13, 2016 at 13:23

Hello,

Please see this video for the bug that I have on my site:

http://recordit.co/xDvQ4QCEds

When there is nothing selected from the diameter dropdown, it comes with
a message that there should be one selected. But after that messages it’s
being added to the card!!

(See private section for product page)

Regards.

Please, contact administrator
for this information.

#133419 Copied

5 Answers

Jack Richardson

Support staff

July 13, 2016 at 15:30

Hello,

Have you updated the theme to 2.7.1 version?
Try to delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package.

Best regards,
Jack Richardson.

#133441 Copied

larsjanssen64@gmail.com

Participant

July 13, 2016 at 21:25

Hello,

I’ve the newest version 2.7.1 on my server. But still
having the same problem.

Lars

#133497 Copied

Eva Kemp

Support staff

July 14, 2016 at 08:15

Hello,

We don’t have such issue on our test site.
So please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package.

Regards,
Eva Kemp.

#133525 Copied

larsjanssen64@gmail.com

Participant

July 15, 2016 at 10:58

Hello,

Strange. I’ve done that! Could you please take a look?

(sftp is in private section)

Regards

Please, contact administrator
for this information.

#133754 Copied

Jack Richardson

Support staff

July 15, 2016 at 12:16

Hello,

I’ve reuploaded theme files.
Clear browser cache and check the page now.

Best regards,
Jack Richardson.

#133765 Copied
Viewing 6 results - 1 through 6 (of 6 total)