Woocommerce - by onetouch26 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: onetouch26
    onetouch26
    Participant
    September 1, 2015 at 15:52

    When a user submits an order, the system doesn’t send an email to the user with the confirmation.

    When a person creates a new user, the system does not confirm this with a notification on the user’s email.

    Can you check this please?

    Thanks,

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2015 at 16:44

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

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