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Woocommerce 2.3 serious bugs!! - by panbill

This topic has 53 replies, 13 voices, and was last updated 10 years, 10 months ago ago by Eva Kemp

panbill

Participant

February 11, 2015 at 21:41

Hello,
I guess that you already know that but there are several bugs after the woocommerce 2.3 update. They made a lot of changes this time.

Anyway, the most important is that the checkout is broken. The paypal option in my case appears 2 times.

The second one is that

I am getting this message.
“Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

I think you should update the theme to work with woocommerce 2.3 There might be some other bugs that i havent notice yet.

You can check out the screenshots here.
http://www.slideshare.net/panbill7/royal-theme-23bugs
Thank you

#41297 Copied

52 Answers

Eva Kemp

Participant

February 11, 2015 at 21:56

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#41307 Copied

panbill

Participant

February 11, 2015 at 22:08

I dont think that the problem has to do with my installatation only. I thnik its a general problem. Anyway.
Thank you

Please, contact administrator
for this information.

#41309 Copied

panbill

Participant

February 11, 2015 at 22:22

Here is another bug!
On cart page the “Proceed to checkout buttons” appears 2 times”!!
Thank you

#41312 Copied

panbill

Participant

February 11, 2015 at 22:26

Please checkout the woocommerce 2.3 changelog.
I think that there are a couple of changes that affect the theme!
https://wordpress.org/plugins/woocommerce/changelog/
thank you

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Eva Kemp

Participant

February 11, 2015 at 23:09

Hello,

Please provide us with FTP login details.

Thank you.
Regards,
Eva Kemp.

#41327 Copied

roxiebaby007

Participant

February 12, 2015 at 00:25

Blanco 2.9.4 seems to be incompatible with WooCommerce 2.3 on WordPress 4.1. All of my products disappeared. I had to revert to WooCommerce 2.2.11.

#41343 Copied

panbill

Participant

February 12, 2015 at 02:56

Ok i am sending new wp-login information plus ftp.
But i still dont get it why you need them.
Its not my problem. Its a general problem!
Havent you tested that on your own systems??

Please, contact administrator
for this information.

#41426 Copied

Johnboy_65

Participant

February 12, 2015 at 03:33

Hi RoxieBaby

I’m having the same issue. All of the products on my product category pages have disappeared!
Did you get any resoulution yet?

also how do I revert back to WC 2.2.11?

Thanking you

JohnBoy

#41429 Copied

Robert Hall

Participant

February 12, 2015 at 09:18

Hello @Johnboy_65 and @roxiebaby007,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#41462 Copied
Eva Kemp

Participant

February 12, 2015 at 09:25
Hello @panbill,

I’ve edited the files in royal/woocommerce directory.
Also please add this code to custom.css file:

a.checkout-button.button.alt.wc-forward { display: none !important; }

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Thank you.
Regards,
Eva Kemp.
#41464 Copied
Olga Barlow

Participant

February 12, 2015 at 10:26

Dear customers,

WooCommerce team made a lot of changes in version 2.3 that caused some issues with our theme.
But new theme update will be released within next 2 days. All the compatibility bugs will be fixed.
Thank you for your understanding.

Regards,
Olga Barlow

#41499 Copied

josh9787

Participant

February 12, 2015 at 11:22

is there a fix in the meantime?
we can not have a store that is not in operation.

how do we roll back woocommerce until your theme is up to date and working correctly.

this is an urgent issue!

thanks

#41512 Copied

Eva Kemp

Participant

February 12, 2015 at 11:35

Hello @josh9787,

Please provide us with wp-admin panel and FTP credentials in Private Content. I’ll revert back old Woocommerce version.

Thank you.
Regards,
Eva Kemp.

#41520 Copied

josh9787

Participant

February 12, 2015 at 11:54

Hi Eva.

please see below.

Please, contact administrator
for this information.

#41524 Copied

josh9787

Participant

February 12, 2015 at 12:14

hi eva.

just checking to make sure you are working on my site.
the whole site is now down due to a fatal error with one of the plugins.

please ensure all is up and running smoothly as quick as possible.

thanks again for your assistance.

#41534 Copied

Eva Kemp

Participant

February 12, 2015 at 12:44

Hello @josh9787,

I’ve uploaded old Woocommerce plugin for your site.
Please check it now.

Soon we’ll release a new theme update to make it compatible with the latest Woocommerce version.
Please take our apologies for inconveniences.

Thank you.
Regards,
Eva Kemp.

#41545 Copied

josh9787

Participant

February 12, 2015 at 12:51

thanks eva.

just one other note.
on individual product pages and the cart. The option to increase/decrease quantities of products is not available.

can this please be fixed to allow customers to purchase more than 1 item without having to manually type in a number and pressing update.

thanks again

#41551 Copied

Eva Kemp

Participant

February 12, 2015 at 13:01

Hello @josh9787,

As I see this option is present:

Thank you.
Regards,
Eva Kemp.

#41555 Copied

josh9787

Participant

February 12, 2015 at 13:09

Thank you

now working 🙂

awaiting theme upgrade.

cheers

#41560 Copied

Eva Kemp

Participant

February 12, 2015 at 13:42

Hello,

You’re welcome.

Regards,
Eva Kemp.

#41576 Copied

panbill

Participant

February 13, 2015 at 00:35

Hello again.
First of all i would like to thank you for the latest update(1.7). It fixed all the bugs up to now. At least the ones that i had noticed. There just one last thing. I noticed after the update(1.7) that the quantity increase/decrease buttons have changed. I think the old buttons were much better. I am sending the images.
Thank you
http://www.slideshare.net/panbill7/new-quantiny-buttons

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panbill

Participant

February 13, 2015 at 00:44

The problem is also that new counting system allows negative quantities!!!!
http://www.slideshare.net/panbill7/negative-quantity

#41797 Copied

panbill

Participant

February 13, 2015 at 03:08

I just found another bug! The product image zoom doesnt work properly!

#41819 Copied
TrueBeardsman

Participant

February 13, 2015 at 04:16
@panbill try adding the following to your child theme css to fix the duplicate checkout box until they issue a theme update.

.woocommerce-checkout-payment { display: none; }

This fixed it for me.
#41825 Copied
Eva Kemp

Participant

February 13, 2015 at 09:19

Hello @panbill,

I’ve just checked zoom effect for single product on your site and it’s working fine.
Please clear your browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#41853 Copied

Ian Welham

Participant

February 14, 2015 at 14:54

What date are the bug fixes coming out for this too please as I also have problems with double paypal showing and also after you enter your details to ship and click continue, you are left at the bottom of the page and don’t realise you have to scroll to the top to continue, which is really confusing.

Thanks
Ian

#42276 Copied

Eva Kemp

Participant

February 14, 2015 at 20:40

Hello @Ian Welham,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#42373 Copied

Ian Welham

Participant

February 15, 2015 at 21:00

Hi

Details below as requested. Thank you

Ian

Please, contact administrator
for this information.

#42471 Copied

Ian Welham

Participant

February 15, 2015 at 21:00

Sorry – wrong ftp username

Please, contact administrator
for this information.

#42472 Copied
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