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WooCommerce 2.3.8 and The Leader v1.8 - by ideaworx

This topic has 7 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

ideaworx

Participant

May 3, 2015 at 17:43

I am running into continuous issues here.

1. The top level navigation breaks when woo 2.3.8 is installed.
2. The admin is throwing multiple version errors on the woocom files, I have checked and they are the old versions.
3. My Social media widgets break with woo 2.3.8.
4. Not seeing the Mobile Navigation (Three Horizontal Lines) button to view the mobile menu.

The only changes we have made have been a supplementary CSS file and internal changes from the theme admin. We are not running any outstanding amount of plugins: Facebook, Yakadanda Instagram, Woo, Woo AIM extension, Contact Form 7, RevSlider, and Really Simple Captcha.

Any insight or updates to come that will address these issues? I am not sure what changed but it appears to have affected us pretty adversely. This is a live E-Commerce site, please help. At the current time I have the newest version of the theme with Woo 2.1.12 (I had to revert). That is the only thing that is keeping my site online.

Thanks

Please, contact administrator
for this information.

#61182 Copied Theme version: 1.8 WooCommerce version: 2.1.12

6 Answers

ideaworx

Participant

May 3, 2015 at 17:44

1. Top Level Navigation Breaks – Clarification (The hover-dropdowns do not appear anymore).

#61183 Copied

Eva Kemp

Support staff

May 4, 2015 at 14:46

Hello,

Please provide us with FTP and wp-admin panel credentials in private content. Also please update Woocommerce plugin version to be able to investigate the issue.

Thank you.
Regards,
Eva Kemp.

#61355 Copied

Stefan

Participant

May 4, 2015 at 17:54

Some news about the theme update, which is highly announced since weeks or months(!), would be nice. Get the same issues with your theme. Weeks ago I took your apologiez and was waiting … until now. Do you remember, Eva?

It’s a WooCommerce/shop theme and should be running with the freshest version of the most important plugin WooCommerce. What about security issues? I/we bought the theme and paid a lot of cash. If you say: “… hope the update comes next week. Only few test …” then I also expect the update one week or two weeks later. Now it’s more than 4 weeks later – 1 month!
So I think it’s fair enough to expect a little more respect of you guys. In other threads of other issues I asked about it before without getting any real answers. What about the update? Or is there no update to coming up anymore? Is there a small chance to get a really true answer?

Thank you!

Stefan

#61450 Copied

Eva Kemp

Support staff

May 5, 2015 at 10:54

Hello @Stefan,

I’ve sent new theme version to your email address.
Please check it.

Regards,
Eva Kemp.

#61659 Copied

Stefan

Participant

May 5, 2015 at 11:30

Finally! Today, I saw the outcoming theme update and didn’t can believe it. Everything seems to work fine now! Great! I much appreciate that! Sorry for the trouble.

Thanks!

Stefan

#61667 Copied

Eva Kemp

Support staff

May 5, 2015 at 14:17

Hello @Stefan,

You’re welcome.

Regards,
Eva Kemp.

#61730 Copied
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