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  mleihs

  Participant

  March 4, 2015 at 15:17

  Hi,

  why did you lock the thread?

  Anyway. It is the same using the original theme. It is now active. Test it again please.

  a) Clear the cart
  b) Navigate to a product
  c) Add product to cart
  d) Proceed directly to checkout
  e) The warning msg is still there

  Best regards,

  #47283 Copied
  7 Answers
  

  Robert Hall

  Participant

  March 4, 2015 at 15:25

  Hello,

  You’re using old theme version. Please update to the latest.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Regards,
  Robert Hall.

  #47289 Copied
  

  mleihs

  Participant

  March 4, 2015 at 16:20

  Hi,

  I just updated Legenda, fetching the latest version from ThemeForest.

  The warning message still pops up.

  The child theme is inactive atm.

  Edit for reference: the warning msg is identical: http://imgur.com/PCFEluH

  Best regards,

  #47324 Copied
  

  Robert Hall

  Participant

  March 4, 2015 at 17:26

  Hello,

  This problem extends from the WooCommerce plugin (wp-content/plugins/woocommerce).
  You need to contact with WooCommerce support team and their specialists will look at this issue more deeply.

  Regards,
  Robert Hall.

  #47350 Copied
  

  mleihs

  Participant

  March 4, 2015 at 18:21

  Hi Robert,

  mh. I guess the latest update caused some stress. I don’t see how a ticket at WooCommerce regarding the named Legenda<->WooCommerce issue would lead to a fast solution regarding this issue.

  I’ll wait until after the weekend and hope your team will sort things out.

  Best of luck, best regards & godspeed,

  #47370 Copied
  

  mleihs

  Participant

  March 11, 2015 at 13:02

  Hi Robert,

  is there a fix for this meanwhile?

  Were you able to reproduce the error with the previously posted procedure?

  It’s not very plausible to me that it’s a WooCommerce problem because a huge number of users would have reported this.

  Anyway, sadly I can’t open a ticket over at WooCommerce because I didn’t buy any WooCommerce product before which is required for ticket support.

  Best regards,

  #48757 Copied
  

  Eva Kemp

  Participant

  March 11, 2015 at 16:51

  Hello,

  Woocommerce plugin is for free https://wordpress.org/plugins/woocommerce/ .
  Please contact their support concerning this issue.

  Thank you.
  Regards,
  Eva Kemp.

  #48830 Copied
  

  mleihs

  Participant

  March 11, 2015 at 17:22

  Hi Eva,

  I looked over here. https://support.woothemes.com/hc/en-us/articles/203112147-How-to-Get-Help

  The site states I need to buy a WooTheme product to submit a ticket.

  The community forum looks abandoned:

  https://support.woothemes.com/hc/communities/public/topics/200102403-05-WooCommerce

  Best regards

  #48841 Copied
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