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  Tavi

  Participant

  August 6, 2025 at 11:53

  Hello

  I use the Woo Gift Cards plugin on the website https://beautyconnection.ro/produs/voucher/ to create a voucher that customers can buy and give as a gift. For products where you check the gift card option, a form with certain data fields appears on the product page. On the old website it worked because I was using the default WooCommerce structure, but now I’ve created a custom product page with Elementor and the form no longer displays. What could I do to resolve this?

  #452004 Copied
  2 Answers
  

  Jack Richardson

  Support staff

  August 6, 2025 at 12:29

  Hello @Tavi,

  Thank you for reaching out.

  As you are using the Elementor page builder to create your single product template, we kindly recommend contacting the Woo Gift Cards support team for guidance specific to Elementor builder content.

  If you have any additional questions or require further assistance, please provide us with FTP and wp-admin access via the private area so that we can investigate the issue and offer a suitable solution.

  Best regards,
  The 8Theme Team

  #452010 Copied
  

  Tavi

  Participant

  October 14, 2025 at 09:41

  Thanks for the support! My topic “Woo Gift Cards – form not displayed on single product page” has been successfully resolved.

  #457147 Copied
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