Dear Support Team,
I hope this message finds you well. I recently installed your product, and everything was working perfectly initially. However, after setting up Google Kit and switching to the Organic theme, I started encountering several issues. Below are the details:
Google Login Issue:
Customers can log in using Google, but when they click on My Account, they are prompted to log in again. This issue only appears after switching to the Organic theme; it worked fine with other demos.
Main Issue – WooCommerce Error:
The primary problem I’m facing now is with WooCommerce. It is giving me a TypeError: readcall. This is severely affecting the functionality of my store.
Google Kit Setup Failure:
After installing the Organic theme, Google Kit doesn’t function properly. It works without issues on other demos.
Payment Issues:
Stripe and PayPal were working perfectly before, but after switching to the Organic theme:
PayPal stopped working entirely.
Some transactions are automatically refunded after some time.
Frequent Patch Requests:
The system keeps asking to apply patches repeatedly.
Performance Issues:
Other demos were very slow, which is why I opted for the Organic demo. While it is slightly faster, WooCommerce, PayPal, and Google Login keep crashing.
Request for Assistance:
It seems the Organic theme is causing most of these issues. However, I would prefer to continue using this theme due to its performance benefits. Could you please assist in resolving these problems, especially the WooCommerce TypeError? If the issues persist, I may have to consider an alternative solution.
For your reference, I have attached some screenshots illustrating the errors. Additionally, I’ve provided the user credentials below to help you access the site and investigate the issues directly:
