There is a problem, on the site, when a customer adds a product directly in the basket without opening the detailed page of the product and then wants to pay, the product disappears and this indicates “empty basket”
Your theme version is 1.8 and you are using 3.2.6 version of WooCommerce plugin. Please check theme changelog https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192 http://prntscr.com/ldgxse http://prntscr.com/ldgxwb
So please update the theme / WooCommerce plugin to appropriate versions https://wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/ldgyvr
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