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Woo Comerce xml not working - by estudiocriativo

This topic has 17 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

estudiocriativo

Participant

January 12, 2016 at 14:02

Hy guys, i’m from Brazil.

I’ve buy and using ID Sotre and the IDStore_woo_commerce_data.xml is not working. The file haven’t import from any navigator.

That’s how my store pages are loogking like: http://estudiocriativo.com.br/petalas/finalizar-compra/

Thank you

#107648 Copied

16 Answers

Eva Kemp

Participant

January 12, 2016 at 16:12

Hello,

Are you trying to import demo products?
Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#107676 Copied

estudiocriativo

Participant

January 12, 2016 at 16:32

I’m can’t import the woo_commerce.xml the names with the theme.

My problem is the Checkout, cart and others store pages, is totally ugly and without any style, could you see it? http://estudiocriativo.com.br/petalas/finalizar-compra/

Please, contact administrator
for this information.

#107685 Copied

Jack Richardson

Support staff

January 13, 2016 at 08:55

Hello,

To view Cart page we need to add product to the cart, but I don’t see products on your site.
Please give us WP Dashboard credentials too.

Thank you.

Best regards,
Jack Richardson.

#107754 Copied

estudiocriativo

Participant

January 13, 2016 at 12:13

Hello guys.

Our website is full of products, see a example: http://estudiocriativo.com.br/petalas/categoria-produto/linha-homem/

Now see an example of the page without any style: http://estudiocriativo.com.br/petalas/finalizar-compra/

Need your help so much…

Thank you!!

Please, contact administrator
for this information.

#107802 Copied

Eva Kemp

Participant

January 13, 2016 at 16:00

Hello,

We can’t access wp-admin panel: http://storage4.static.itmages.com/i/16/0113/h_1452697206_1466233_2eed1a34eb.png
Please disable the restriction.
Also FTP credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#107852 Copied

estudiocriativo

Participant

January 13, 2016 at 16:11

can you try again?

I disable FTP access internacional restriction

Please, contact administrator
for this information.

#107856 Copied

Eva Kemp

Participant

January 13, 2016 at 17:39

Hello,

Sorry, but still Forbidden error and “Login incorrect.” for FTP.
Please check again.

Regards,
Eva Kemp.

#107871 Copied

estudiocriativo

Participant

January 14, 2016 at 14:21

Hello.

Can you try again?

Please, contact administrator
for this information.

#108084 Copied

Eva Kemp

Participant

January 14, 2016 at 15:39

Hello,

I’ve renamed old theme folder to “idstore_old” and uploaded new “idstore” folder in wp-content/themes directory. Please check Cart and Checkout pages now.

Regards,
Eva Kemp.

#108117 Copied

estudiocriativo

Participant

January 15, 2016 at 13:59

i’ve copy and paste the exactly same theme that you fix on the right website: petalascosmeticos.com.br
and i’m having the same problem on the cart and checkout page without style!

Why? Can you help me?
Thank you.

Please, contact administrator
for this information.

#108271 Copied

Eva Kemp

Participant

January 15, 2016 at 18:31

Hello,

Unfortunately we can’t log in to your WP Dashboard for the http://www.petalascosmeticos.com.br site, we got the error message http://prntscr.com/9qhlte. Please allow access to your wp-admin section.
Thank you.

Regards,
Eva Kemp.

#108315 Copied

estudiocriativo

Participant

January 18, 2016 at 13:34

Can you try again, please?

I just set some liberations.

Thankyou

#108520 Copied

Eva Kemp

Participant

January 18, 2016 at 14:06

Hello,

There is still restriction for wp-admin panel:
“Erro 403
Acesso negado”

Please check it.

Regards,
Eva Kemp.

#108540 Copied

estudiocriativo

Participant

January 18, 2016 at 15:07

Can you try again?

I think i made the liberation by .hacess

Thankyou!

Please, contact administrator
for this information.

#108549 Copied

estudiocriativo

Participant

January 18, 2016 at 15:34

can you try again pleasE?

thankyou

#108557 Copied

Eva Kemp

Participant

January 18, 2016 at 15:49

Hello,

You had additional code added in Checkout page:
http://storage4.static.itmages.com/i/16/0118/h_1453128481_1042870_415bc07acc.png
I’ve removed it.

Please check your site now.

Regards,
Eva Kemp.

#108559 Copied
Tagged: issues, support, themes, woocommerce, wordpress
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