• 

  kaha

  Participant

  July 14, 2016 at 16:24

  Hi,

  I update to the latest version and when I did so all my code went into classic mode and the page builder doesn’t seem to fully function. I can’t add a new block….
  What might be the issue?

  Thanks,

  Please, contact administrator
  for this information.

  #133669 Copied Theme version: latest WooCommerce version: latest
  8 Answers
  

  Eva Kemp

  Participant

  July 14, 2016 at 16:55

  Hello,

  Please provide FTP and WP admin credentials in Private Content.

  Regards,
  Eva Kemp.

  #133680 Copied
  

  kaha

  Participant

  July 14, 2016 at 17:11

  Hi, info in private section

  Please, contact administrator
  for this information.

  #133685 Copied
  

  kaha

  Participant

  July 14, 2016 at 17:13

  I have more info in the private section

  Please, contact administrator
  for this information.

  #133687 Copied
  

  Eva Kemp

  Participant

  July 14, 2016 at 19:37

  Hello,

  As I see you’re using old Visual Composer plugin and other required plugins.
  You need update them via FTP. Download archives here https://www.8theme.com/download-plugins/ .

  Regards,
  Eva Kemp.

  #133689 Copied
  

  kaha

  Participant

  July 15, 2016 at 15:38

  Ok perfect!
  If I go to the dashboard > plugin it looks like the visual composer is up to date… how do I see which ones I need to download and manually update?
  thanks,

  #133792 Copied
  

  Eva Kemp

  Participant

  July 15, 2016 at 16:41

  Hello,

  Please look at the page https://www.8theme.com/download-plugins/ and compare the versions.
  We have only latest plugins versions there.

  Regards,
  Eva Kemp.

  #133798 Copied
  

  kaha

  Participant

  July 15, 2016 at 16:52

  Ah I see the numbers now! Sorry about that. Thanks! Will update.

  #133801 Copied
  

  Eva Kemp

  Participant

  July 15, 2016 at 17:03

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #133803 Copied
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