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Wishlist not working for unregistered usera

This topic has 11 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

mabellek

Participant

January 18, 2016 at 22:30

Hi

Upon purchasing the woopress theme did we get the premiuim version of the yith wishlist plugin or the free version ?

Surfing the site if you are not registerd as a user the wishlist doesnt work.

I want it to work for all not only resistered users.

Thanks

#108620 Copied Theme version: 2.72 WooCommerce version: 2.413

10 Answers

Eva Kemp

Participant

January 19, 2016 at 09:08

Hello,

You’re getting free version of yith wishlist plugin.

Please provide us with correct FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#108667 Copied

mabellek

Participant

January 19, 2016 at 20:15

Hi Eva

Are you going to install us the premium or fix the bug ?

Thanks

see below for details

Please, contact administrator
for this information.

#108801 Copied

Eva Kemp

Participant

January 20, 2016 at 18:26

Hello,

I’ve just checked your site again and Wishlist is working properly.
I was able to add products to Wishlist as a guest (not logged in):
http://storage4.static.itmages.com/i/16/0120/h_1453310724_1263296_8f2ed887cc.png

Try to clear browser cache and check.

Regards,
Eva Kemp.

#109007 Copied

mabellek

Participant

January 21, 2016 at 00:25

Hi Eva

I have cleared all caches and browser history. Still unable to see wishlist.

This also happened on 2 other seperate machines.

Not sure how you are able to see it properly.

Our shop was launched a few days ago and this is a VERY serious issue.

You have credentials. Please assist urgently

#109083 Copied

Jack Richardson

Support staff

January 21, 2016 at 08:25

Hello,

I’ve checked your site not being logged in and added products to wishlist successfully and they are shown on Wishlist page, please see screenshot http://storage7.static.itmages.com/i/16/0121/h_1453361033_1608028_cb19842a7d.png .

I checked in different browsers and didn’t found the issue.
Please specify what browser you’re checking in.

Thank you.
Best regards,
Jack Richardson.

#109101 Copied

mabellek

Participant

January 22, 2016 at 06:28

Hello
In regards to adding product to wishlist for NON REGISTERED USERS
After clearing all caches and browser history
I have tried on my PC
My Friend has tried on his pc browsing from the USA.
I have tried on a PC that has never visited the site before.
I have also tried Mozilla Firefox and the problem is the same.

I am using Updated chrome browser and so were the other machines.

I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

The website is live. ITS A SERIOUS ISSUE
I need you to help me and find out why its not working and not for you to show me how it works on your side.

PlEASE SOLVE THIS URGENTLY

#109362 Copied Theme version: 2.72

mabellek

Participant

January 22, 2016 at 06:30

Hello
In regards to adding product to wishlist for NON REGISTERED USERS
After clearing all caches and browser history
I have tried on my PC
My Friend has tried on his pc browsing from the USA.
I have tried on a PC that has never visited the site before.
I have also tried Mozilla Firefox and the problem is the same.

I am using Updated chrome browser and so were the other machines.

I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

The website is live. ITS A SERIOUS ISSUE
I need you to help me and find out why its not working and not for you to show me how it works on your side.

PlEASE SOLVE THIS URGENTLY

http://postimg.org/image/m548o9ci9/

http://postimg.org/image/hhy6mhp5d/

#109363 Copied

Jack Richardson

Support staff

January 22, 2016 at 21:45

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

#109571 Copied

mabellek

Participant

January 23, 2016 at 17:54

here below

Please, contact administrator
for this information.

#109618 Copied

Eva Kemp

Participant

January 25, 2016 at 17:13

Hello,

You’ve been already replied via private message.
Please check your email.

Regards,
Eva Kemp.

#109879 Copied
Tagged: best selling, themes, unregistered, user, wishlist, woocommerce
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