Wishlist Menu Not Accessible in XStore – WordPress

Hi,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hi,

We appreciate your prompt response.

Please update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , the apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/
Clearing the cache and checking the result.

If this doesn’t help, provide us with FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello @iceball,

You had the Wishlist page option set to the same page as My Account (https://prnt.sc/yfw5ptRXpdgV), which is why you were unable to view the wishlist items. We have created a separate page for you and configured it accordingly. Please check it now: https://prnt.sc/Ujso_9VWFrAu.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @iceball,

In this case, we recommend that you contact your hosting provider to implement additional security measures on your website. We have also noticed that your website allows free registration, which means that anyone, including bots, can create an account. To prevent this, we suggest enabling CAPTCHA verification on your website.

We kindly recommend adding Google reCAPTCHA to all checkout, login, registration, and other relevant forms by using the following plugin: https://wordpress.org/plugins/recaptcha-woo/.

Best regards,
Jack Richardson
The 8Theme’s Team