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Wishlist Icon Showing Multiple times on Product Category Page

This topic has 35 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 28, 2022 at 13:08

    Hello,

    Provide us with links to products from these 3 categories, please, where you have an issue with the size guide. Also, make sure that you uploaded different images for every template of the single product.

    The buy now button always add to cart and redirect to the checkout page. This is function of that button. So, I’m not sure that understand your issue.

    Regards

    #320720 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 28, 2022 at 13:25

    I have shared the links for two categories, see we have multiple product categories made but majorly there are two types of products on our site i.e., T-SHIRTS & HOODIES

    So for both types, we have a different size chart.

    Kindly check and provide the solution as soon as possible.

    Please contact administrator
    for this information.
    #320724 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 28, 2022 at 18:05

    Hello,

    Provide us with FTP access to your site, please. We’ll check the error that appears if you upload size guide images for the different templates.

    Regards

    #320753 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 28, 2022 at 18:18

    I have given you access to it kindly check the private area content.

    Also, please specify the reason behind this issue, so as to avoid this in future use.

    Please contact administrator
    for this information.
    #320755 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2022 at 14:07

    Hello,

    We can’t connect to your FTP https://gyazo.com/39393d08507b68c05e78a5a1bd612413

    What FTP host should we use?

    Regards

    #320796 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 29, 2022 at 14:23

    Could you please specify how to connect FTP so that we can provide you with a proper connection and grant you access? We have granted you permission but still, it’s not connecting as per your reply.

    Thanks & Regards

    Please contact administrator
    for this information.
    #320800 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 00:17

    Hello,

    We need a working FTP host, FTP username, and FTP password.
    We can connect to your FTP neither with the previous username and pass https://gyazo.com/62619a26d3a94f7235a2c617b86d395f nor with the new one that you provided on the screenshot https://gyazo.com/006f284659a5208f9339aff152cb0d32 We use Filezilla client.

    Please, contact your hosting provider and get correct FTP access to your WP installation.

    Regards

    #320830 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 30, 2022 at 12:43

    Hello, Kindly use private content information to connect to FTP

    Please contact administrator
    for this information.
    #320884 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 16:52

    Hello,

    Ok, but what password should I use for that user?

    Regards

    #320929 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 31, 2022 at 06:58

    Check the information, in private content

    Please contact administrator
    for this information.
    #320981 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2022 at 14:35

    Hello,

    Thank you. It works now. I passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    #321023 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 31, 2022 at 18:55

    Yes sure, please try to resolve it soon please, we are waiting for the solution from last week. Hope you come up with the solution soon!

    Thanks & Regards

    #321041 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 1, 2022 at 18:55

    Hello,

    We’ll try to do our best. But I suppose developers will be able to start on Monday only because we have a lot of requests these days.

    Regards

    #321145 Copied
    Avatar: WeMee Store
    WeMee Store
    Participant
    April 1, 2022 at 19:13

    Monday is too long but still, we understand, but kindly do resolve this issue as soon as possible.

    Thanks & Regards

    #321151 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 1, 2022 at 19:46

    Hello,

    We’ll try to speed up.

    Regards

    #321153 Copied

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The issue related to '‘Wishlist Icon Showing Multiple times on Product Category Page’' has been successfully resolved, and the topic is now closed for further responses

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