Wishlist “Add All to Cart” button not working

This topic has 8 replies, 2 voices, and was last updated 13 hours, 54 minutes ago ago by Jack Richardson

  • Avatar: Ricky_Rashkoff
    Rashkoff
    Participant
    September 1, 2026 at 11:33

    Hello 8theme Support team,

    On the wishlist page, the “Add all to cart” button does not add the wishlist items to the cart as expected.

    Steps to reproduce:
    Add multiple products to the wishlist
    Go to the wishlist page
    Click “Add all to cart”
    The button does not successfully add all items to the cart

    What does work:
    Adding individual items to cart from the wishlist
    Removing individual items from the wishlist
    “Remove all” from the wishlist

    Expected behavior:
    All wishlist items should be added to the cart when the button is clicked.

    Additional notes:
    The behavior looks like a race condition, when several items are added in quick succession, not all of them make it into the cart, suggesting the AJAX add-to-cart calls may be firing faster than the server can process them, or there’s a conflict between simultaneous requests.

    Thank you

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    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2026 at 12:46

    Hello @Rashkoff,

    Could you kindly attach a video of your testing? We conducted a test on our end, and everything appears to be functioning correctly (a video of our test is attached in the private content). Please note that if you add variable products to your wishlist, these products will not be added to your cart. You must first select the specific variation, which can only be done on the single product page or in the quick view popup of the product.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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    Avatar: Ricky_Rashkoff
    Rashkoff
    Participant
    September 1, 2026 at 14:03

    Hello Jack,

    Thank you for checking. I’ve attached a video of my test showing the issue.

    For context: I was logged in as a registered user when testing (not a guest), and the wishlist items were simple products, not variable products, so the variation selection issue you mentioned shouldn’t apply here.

    Let me know if you need any further details to reproduce it.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2026 at 14:38

    Hello @Rashkoff,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Ricky_Rashkoff
    Rashkoff
    Participant
    September 4, 2026 at 14:05

    Hello Jack,
    Thank you for looking into this! Unfortunately, I can’t provide access at the moment.
    Is there anything else I can provide instead to help you diagnose the issue? For example:

    Browser console errors/logs when clicking “Add all to cart”
    Network tab output showing the AJAX requests during the failed action
    A list of active plugins that might interact with the wishlist or cart
    Steps to reproduce on a staging/test environment, if that would help
    Happy to provide any of the above, or a fresh video showing developer tools output if that’s useful.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2026 at 09:04

    Hello @Rashkoff,

    Could you please conduct a test using different devices and browsers, and provide us with a video of your testing? Additionally, we kindly request that you attach the URLs of the products in private content so that we can test the same products on our end. As mentioned earlier, the issue is not replicable on our devices, and we have attached a video of our tests in our previous response.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Ricky_Rashkoff
    Rashkoff
    Participant
    September 11, 2026 at 10:26

    Hello Jack,

    We conducted a series of tests across different browsers and with different accounts, and came to the conclusion that the bug I previously showed you in the video only happens with our editor accounts. Guest users and our customers with an account don’t experience this problem with the wishlist.

    I found it strange that it only happens to us, since we’re registered as editors. Is it possible that the function only works correctly with native WordPress roles? Our editor role is a custom one, not a default WordPress role.

    Looking forward to your thoughts.

    Best,

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2026 at 10:42

    Hello @Rashkoff,

    We would like to inform you that there is no code in our theme restricting functionality for different customer roles, so it should operate uniformly for all roles across the website. Additionally, during our tests, we did not encounter any such issues, suggesting that it might be specific to the current account. Since the issue has not been replicated for real customers or others, we recommend creating a new testing account with a specific role to conduct further tests.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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