Hey,
for some reason the wishlist page does not want to work when I have the wishlist shortcode [yith_wcwl_wishlist] in the page… how can I fix this issue?
This topic has 14 replies, 3 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp
Hey,
for some reason the wishlist page does not want to work when I have the wishlist shortcode [yith_wcwl_wishlist] in the page… how can I fix this issue?
Hello,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
Here you go
Hello,
You’re using old theme and plugins versions. Please update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Ok so now that all my stuff is all back up to date… it still doesnt work…
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
it hasnt changed from the previous private message… Ive added it again
Hello,
You provided us with wp-admin panel credentials, but we also need FTP access (if you don’t know FTP login details ask your host to provide you with them).
Thank you.
Regards,
Eva Kemp.
10-4 mis-read sorry here you go.
Hello,
I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/royal.
Please clear browser cache and check your Wishlist page now.
Regards,
Eva Kemp.
awsome great to know that it works now… im dumbfounded as to what caused that but atleast it works now thank you so much.
another issue I am having is when I do a search for a product… for instance armani in the the search theres this error message that shows up… while you guys have all the access required would you mind looking into that please?
Hello,
The problem is caused by WooCommerce Product Archive Customiser plugin. I’ve disabled it. Please check now.
Regards,
Eva Kemp.
awsome ill see if i still need that plugin I appreciate the help you guys rock!!
Hello,
You’re always welcome.
Regards,
Eva Kemp.
The issue related to '‘Wishlist’' has been successfully resolved, and the topic is now closed for further responses