Wierd behaviour in safari browser. - by emeliech

This topic has 8 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: emeliech
    emeliech
    Participant
    October 23, 2015 at 11:22

    Hello,

    We have some problems with our website in safari browser.

    one one of my computers, 15″ macbook pro; I cannot click on anything

    on the other computer,13″ macbook pro; the tab within the single product page is not displaying correctly and also is not working. (please visit a product page with chrome to see how it is supposed to be)
    See image:
    http://snag.gy/rRJoQ.jpg

    Here is a product:
    http://www.ringsofsweden.com/ringar/geti/black-laser-three

    What might be the problem here?

    Thanks!

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 23, 2015 at 11:54

    Hello,

    I’ve just checked it in Chrome and Safari browser and didn’t see any problem there.
    See screenshot: http://prntscr.com/8udmkg

    Please clean all cache and check this issue.

    Regards,
    Robert Hall.

    Avatar: emeliech
    emeliech
    Participant
    October 28, 2015 at 14:31

    It happens on safari 13″ screen.

    Best regards

    Emelie

    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2015 at 11:41

    Hello,

    We’ve checked your site in Safari and Chrome, and haven’t seen any issues:
    https://gyazo.com/866bfb82cb464e60f74dce58ad2dda9d
    https://gyazo.com/bce213d9fc2f30e0468acd76d7d37871

    Please specify what browsers and OS versions you’re using.

    Regards,
    Eva Kemp.

    Avatar: emeliech
    emeliech
    Participant
    October 30, 2015 at 15:31

    still not working for me . . . I will reinstall my os and test again and let you know how it goes.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2015 at 16:16

    Hello,

    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: emeliech
    emeliech
    Participant
    November 23, 2015 at 12:01

    Problem solved!

    Thank you!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2015 at 17:30

    Hello,

    Glad to hear it.
    Have a nice day.

    Best regards,
    Jack Richardson.

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