This topic has 13 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow
Hi there,
This is URGENT!
Widget in Header Banner (Static Block) Stopped working after update to 7.0.2
Attaching the screenshots: 1) for prior to upgrade https://staging-funfashion.kinsta.cloud/wp-content/uploads/2020/10/Header-Banner-Working-Xstore-7.01.png
and 2) after the upgrade https://staging-funfashion.kinsta.cloud/wp-content/uploads/2020/10/Header-Banner-NOT-Working-V7.02.png
I have tried everything I could think of to fix it, but with no success Please HELP!
Thank you.
Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Here it is. Thank you
and FTP credentials
Please note, this is a Test Environment. We need to know the detailed resolution, so we can apply it to the production. Thank you so much!
Please check SFTP access, we can’t connect.
Regards
see in private
Please see screenshot – https://prnt.sc/urz6s2
Regards
We’ve edited the content of your header. Please check now – https://prnt.sc/urz9l3
Regards
Could you please let me know what exactly was done to the content of the header? As we need to apply the same changes to the production. And also be able to fix any similar problem in the future. Much apprecated!~
Hello,
We have replaced the widget area by the Promo text element in the header.
You can export/import options including the header from the staging site to production (Theme Options > Import/Export ).
Regards
Thank you, Olga. Got it! Thank you so much!
Olga
You are welcome.
Regards
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