• 

  NurilPb

  Participant

  July 23, 2021 at 06:15

  Hi, please check my widget tab (appearance > widget), its error, please help.

  Please, contact administrator
  for this information.

  #295548 Copied Theme version: 8.0.1
  9 Answers
  

  Olga Barlow

  Participant

  July 23, 2021 at 17:07

  Hello,

  Update theme to 8.0.2 version and core to 4.0.2. The compatibility issue with WP 5.8 was fixed.

  Regards

  #295690 Copied
  

  Olga Barlow

  Participant

  July 23, 2021 at 17:07

  Hello,

  Update theme to 8.0.2 version and core to 4.0.2. The compatibility issue with WP 5.8 was fixed.

  Regards

  #295691 Copied
  

  NurilPb

  Participant

  July 23, 2021 at 22:28

  already updated, but yet still error

  I have deleted wp & create new Installation. The widget problem occur after importing demo.

  please fix this

  #295736 Copied
  

  Rose Tyler

  Support staff

  July 25, 2021 at 06:46

  Hello,

  Theme Options > General > Enable Old Widgets Panel. Clear cache and check widgets then

  Regards

  #295796 Copied
  

  NurilPb

  Participant

  July 25, 2021 at 07:52

  Enable Old Widget is my own solution, and its temporary solution NOT fixing the error.

  If we change back (disable old widget) error will come back.

  Please fix it, because theme is totally fine until Import main demo, then the widget error occur.

  Thank You

  Please contact administrator
  for this information.

  #295837 Copied
  

  Rose Tyler

  Support staff

  July 25, 2021 at 14:10

  Hello,

  Provide temporary FTP access, so we can check it more deeply.

  Regards

  #295928 Copied
  

  NurilPb

  Participant

  July 26, 2021 at 02:10

  FTP private content

  Please contact administrator
  for this information.

  #295956 Copied
  

  Olga Barlow

  Participant

  July 26, 2021 at 16:56

  Hello,

  1) I don’t see the error on the Widgets page https://prnt.sc/1g7hd1h So, provide us with the screenshot of the error that you have for better understanding.
  2) You provided FTP to empty directory https://prnt.sc/1g7ge61

  Regards

  #296123 Copied
  

  NurilPb

  Participant

  July 27, 2021 at 00:44

  yes, its fixed, i forget to clear cache, thank you

  #296194 Copied
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