• 

  Le_Twins

  Participant

  January 16, 2021 at 17:55

  Header is separeted in sticky mode, screen in the link:
  https://drive.google.com/file/d/1Cbg-4Dwcb5X5R-hQCHjOOjWq6MPvlun_/view?usp=sharing

  #268734 Copied Theme version: 7.2.3 WooCommerce version: 5.6
  8 Answers
  

  Rose Tyler

  Support staff

  January 17, 2021 at 08:25

  Hello,

  Please provide temporary wp-admin and FTP access.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
  If you do not know how to create FTP contact with your hosting provider, they will help you.

  Regards

  #268755 Copied
  

  Le_Twins

  Participant

  January 17, 2021 at 21:05

  ok

  Please contact administrator
  for this information.

  #268844 Copied
  

  Rose Tyler

  Support staff

  January 18, 2021 at 09:26

  Hello,

  Could you provide temporary FTP access also?

  Regards

  #268885 Copied
  

  Le_Twins

  Participant

  January 19, 2021 at 11:06

  Yep, sorry for the half answer.

  Please contact administrator
  for this information.

  #269077 Copied
  

  Olga Barlow

  Participant

  January 19, 2021 at 14:51

  Hello,

  Fixed. Check now, please. We have excluded logo from lazy loading of the Smush plugin https://prnt.sc/x7udy6 .

  Regards

  #269132 Copied
  

  Le_Twins

  Participant

  January 20, 2021 at 09:36

  So it was about the size of the image, right?

  Thank you so much

  #269238 Copied
  

  Olga Barlow

  Participant

  January 20, 2021 at 19:34

  Hello,

  You are welcome.
  Yes, image size during page loading affected the position of the sticky header.

  Regards

  #269354 Copied
  

  Le_Twins

  Participant

  January 21, 2021 at 10:18

  Thank you so much

  #269435 Copied
• Viewing 9 results - 1 through 9 (of 9 total)