• 

  sahandrajabion

  Participant

  April 14, 2017 2:26 pm

  Hello,

  I wonder why my site had a storefront theme uploaded on my site after giving you my ftp info regarding another support issue ? I also had a wp-snapshots folder containing several backup files of my site without the Snapshot plugin installed ? Why have you done that if I may ask ?

  #160181 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  April 14, 2017 3:27 pm

  Hello,

  I’ve checked one of problems with official WC theme – Storefront.
  Because we are able to help only in case problem appears with our theme only and works fine with Storefront.
  But I didn’t create any folder. Maybe you had had this plugin before.
  Sorry for some inconveniences.

  Regards,
  Rose Tyler.

  #160185 copied to clipboard

  Like
Viewing 2 results
1 through 2 (of 2 total)