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Why have you guys miss-used my private content details?

This topic has 2 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

sahandrajabion

Participant

April 14, 2017 at 14:26

Hello,

I wonder why my site had a storefront theme uploaded on my site after giving you my ftp info regarding another support issue ? I also had a wp-snapshots folder containing several backup files of my site without the Snapshot plugin installed ? Why have you done that if I may ask ?

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1 Answer

Rose Tyler

Support staff

April 14, 2017 at 15:27

Hello,

I’ve checked one of problems with official WC theme – Storefront.
Because we are able to help only in case problem appears with our theme only and works fine with Storefront.
But I didn’t create any folder. Maybe you had had this plugin before.
Sorry for some inconveniences.

Regards,
Rose Tyler.

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