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Why Filters on shop shows all the filters of category.

This topic has 2 replies, 2 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: DD
    DD
    Participant
    October 14, 2024 at 08:11

    Hello There,
    I have some issues with the filter on the category page and shop page.
    1. When I go to the category page and click on the filter of the sub-category it redirects to the shop page with all the filters Which is bad as filters are irrelevant to that category. please let me know if we can do anything about this issue.

    2. When I apply the category filter on the shop page it shows all the category filters. How can I restrict the filter to only category-specific attributes?

    Please let me know your thoughts.
    please find the attached screenshot.
    https://prnt.sc/ED0FPbbKYKFv
    https://prnt.sc/3L26-4adDRqA

    https://dynamicdistributors.in/shop/?filter_cat=kitchen-appliances

    #418497 Copied
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 14, 2024 at 12:16

    Hello, DD,

    Thank you for reaching out to us.

    1) The filter operates in its current manner based on the preferences of our clients. If you would like to modify its functionality, you are welcome to submit a request here:
    https://www.8theme.com/taskboard/
    Should you prefer not to wait for the review of your request, you may also submit a customization request here:
    https://www.8theme.com/account/#etheme_customization_panel

    2) Unfortunately, we do not have such functionality available at the moment. Attributes are displayed automatically according to the default logic of WooCommerce.

    Best regards,
    The 8Theme Team

    #418576 Copied
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